Frequently Asked Questions
WHERE IS THE EVENT LOCATED?
SANTA CLARITA, CA
WHAT ARE THE BUSINESS HOURS?
WE ARE OPEN 9AM TO 6PM, WEDNESDAY THROUGH SUNDAY
CAN I BUY TICKETS AT THE FRONT GATE OR SHOULD I BUY THEM ONLINE?
TICKETS ARE AVAILABLE AT THE GATE BUT WE STRONGLY ENCOURAGE GUESTS TO PURCHASE TICKETS ONLINE AHEAD OF TIME. THERE IS THE POSSIBILITY THAT SELECT DAYS WILL SELL OUT AND TICKETS WILL NO LONGER BE AVAILABLE AT THE FRONT GATE.
IS ENCHANTED CEMETERY PUMPKIN PATCH FAMILY FRIENDLY?
YES! ENCHANTED CEMETERY PUMPKIN PATCH IS A FAMILY FRIENDLY EVENT AND WE ENCOURAGE ALL TO COME AND ENJOY THE FUN!
IS ENCHANTED CEMETERY PUMPKIN PATCH SCARY?
NO, THERE ARE NO JUMP SCARES OR ANYTHING OF THAT NATURE. ENCHANTED CEMETERY PUMPKIN PATCH MAY BE CONSIDERED SPOOKY TO SOME, BUT NOT SCARY.
DO I HAVE TO PAY ADMISSION TO BUY PUMPKINS?
WE HAVE A SEPARATE AREA OUTSIDE THE MAIN GATES TO BUY PUMPKINS AND OTHER MERCHANDISE, WHERE ADMISSION IS NOT REQUIRED.
ARE ALL ACTIVITIES INCLUDED WITH ADMISSION?
THERE ARE SEVERAL ACTIVITIES INCLUDED WITH ADMISSION BUT SOME ACTIVITIES MAY HAVE ADDITIONAL FEES.
IS THERE PARKING ON SITE?
YES, PARKING IS FREE!
DOES MY CHILD NEED A TICKET?
CHILDREN 2 AND UNDER ARE FREE. ALL CHILDREN 3 AND UP
REQUIRE A TICKET FOR ENTRY.
DO YOU OFFER FOOD/DRINKS/CONCESSIONS AT THE EVENT?
YES WE OFFER BEVERAGES AND SNACKS. WE ALSO HOST VARIOUS FOOD TRUCKS ON SELECT DAYS.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
WE ACCEPT CASH, AS WELL AS ALL MAJOR CREDIT CARDS.
IS THERE A CHAPERONE POLICY?
MINORS 15 AND YOUNGER NEED TO BE ACCOMPANIED BY AN ADULT FOR THE ENTIRETY OF THEIR VISIT.
ARE PETS ALLOWED?
ALL PETS ARE STRICTLY PROHIBITED, OTHER THAN SERVICE
DOGS ACCOMPANYING THEIR OWNER. THERAPY AND EMOTIONAL
SUPPORT ANIMALS ARE NOT PERMITTED.
ARE THERE RESTROOMS AVAILABLE?
YES, THERE ARE RESTROOMS AVAILABLE FOR CUSTOMERS ON SITE.
CAN WE BRING OUR OWN LUNCH?
YOU ARE WELCOME TO BRING YOUR OWN FOOD AND DRINKS, BUT ALL ALCOHOL IS PROHIBITED.
ARE STROLLERS AND WAGONS ALLOWED?
YES, HOWEVER STROLLERS AND WAGONS MAY NOT FARE WELL AT THE EVENT DUE TO IT BEING ON DIRT. BRING AT YOUR OWN RISK. ALL WAGONS AND STROLLERS ARE SUBJECT TO SEARCH.
ARE BAGS ALLOWED?
SMALL STANDARD SIZED BACKPACKS, PURSES AND DIAPER BAGS ONLY. PLEASE BE ADVISED THAT ALL BAGS ARE SUBJECT TO SEARCH.
ARE THERE ANY PROHIBITED ITEMS?
LIST OF STRICTLY PROHIBITED ITEMS:
GUNS, KNIVES, STUN-GUNS, TASERS, MACE, PEPPER SPRAY,
TEAR GAS OR ANY OTHER NON-PERMITTED FIREARMS OR
NARCOTICS OR OTHER ILLEGAL SUBSTANCES.
GLASS BOTTLES AND COOLERS.
CLOTHING OR EXPOSED TATTOOS THAT ARE INDECENT/OFFENSIVE.
DRONES OR REMOTE CONTROLLED SURVEILLANCE DEVICES.
ARE COOLERS ALLOWED?
ALL COOLERS ARE PROHIBITED.
DO YOU OFFER MILITARY, SENIOR, OR FIRST RESPONDER DISCOUNTS?
SENIORS (65+), MILITARY, VETERANS, & EMERGENCY 1ST RESPONDERS RECEIVE $2 ADMISSION DISCOUNT WITH VALID ID (MUST SHOW ID AT TICKET BOOTH FOR DISCOUNT TO BE APPLIED).
ARE YOU OPEN IF IT RAINS?
IN THE CASE OF INCLEMENT WEATHER, ACTIVITIES WILL CLOSE AS A SAFETY PRECAUTION. EVERYTHING WILL RE-OPEN WHEN THERE ARE NO LONGER SAFETY CONCERNS. UPDATES WILL BE POSTED ON OUR WEBSITE AND SOCIAL MEDIA.
ARE COSTUMES ALLOWED?
FAMILY-FRIENDLY COSTUMES ARE ENCOURAGED! ANY FAKE WEAPONS, OR OFFENSIVE COSTUMES ARE PROHIBITED. WE RESERVE THE RIGHT TO REFUSE ENTRY IF A COSTUME DOES NOT MEET OUR GUIDELINES.
DO YOU OFFER GROUP DISCOUNTS?
WE DO NOT OFFER GROUP DISCOUNTS AT THIS TIME.
IS RE-ENTRY ALLOWED?
VISITORS WHO LEAVE THE EVENT AND PLAN TO RETURN MUST GET AN AUTHORIZED STAMP BEFORE THEY LEAVE THE GROUNDS AT THE EXIT/RE-ENTRY GATE. THEY MUST SHOW THE PROPER STAMP OR RE-ENTRY WILL NOT BE ALLOWED.
IS ENCHANTED CEMETERY PUMPKIN PATCH HANDICAP ACCESSIBLE?
THE EVENT IS HELD ON A DIRT LOT, PLEASE TAKE INTO ACCOUNT
IT MAY BE DIFFICULT TO ACCESS.
DO YOU ALLOW MOTORIZED VEHICLES ON THE FARM?
NO MOTORIZED PERSONAL VEHICLES, SCOOTERS, BIKES, SEGWAYS, SKATEBOARDS, OR RIDE-ONS OF ANY TYPE (EXCEPT WHEELCHAIRS).
DO YOU HAVE JOB OPENINGS?
WE ARE ALWAYS LOOKING FOR NEW PEOPLE TO JOIN OUR TEAM!
PLEASE CONTACT US AT INFO@ENCHANTEDCEMETERY.COM
DO YOU HAVE A BEHAVIOR POLICY?
OUR TEAM IS COMMITTED TO PROVIDING AN ENJOYABLE SAFE
EXPERIENCE FOR OUR VISITORS. WE EXPECT OUR VISITORS TO
BEHAVE APPROPRIATELY AND RESPONSIBLY. THOSE WHO DO
NOT, MAY BE ASKED TO LEAVE WITHOUT REFUND. IF AFTER BEING
ASKED AND THEY REFUSE TO LEAVE THE PROPERTY, THEY MAY
BE ARRESTED AND PROSECUTED FOR CRIMINAL TRESPASSING.
FOR MORE INFORMATION, PLEASE REVIEW THE POLICIES BELOW.
VIOLATING ANY OF OUR POLICIES MAY BE CAUSE FOR EJECTION
All visitors are expected to behave in an appropriate family-friendly manner. Unruly, disruptive or offensive behavior is not allowed at any time.
While visiting on our event, we do not allow the following:
- Violations of the law
- Disruptive profanity, vulgar or threatening language or racial slurs
- Unpermitted concealed or exposed firearms or illegal weapons
- Toy weapons that appear to be weapons
- Items with spikes
- Sporting goods or equipment (bats, swords, bow and arrows, hockey sticks, golf clubs, helmets, frisbees, etc.)
- Self-defense equipment (mace, pepper spray), restraining devices (zip ties, handcuffs), suspicious items (box cutters, razor blades, duct tape, etc.)
- Behavior or actions that affect the safety of our guests, tenants, animals and/or employees behavior or actions that threaten the well-being of the property behavior or actions that disrupt our pleasant, family-oriented event behavior or
- Actions inconsistent with the general purpose of the property
- any behavior or actions that would disrupt the legitimate business of the property, staff and/or tenants
- clothing that is offensive or discriminatory
- backpacks larger than standard size
- alcohol, marijuana or any marijuana related products, or illegal drugs
- glass containers (with the exception of baby food or small containers under 4 oz)
- cremated remains (boxes, bags, vases, urns)
- visitors using profanity or abusive language, symbols or gestures, may be asked to leave without refund.
Line cutting is strictly prohibited. Visitors are not permitted to save places in line or exit the line and return for any reason. Violators may be ejected from the event without refund.
For the safety and protection of all, Enchanted Cemetery Pumpkin Patch prohibits illegal weapons or unpermitted concealed/exposed firearms, smoking (including e-cigarettes), and alcoholic beverages. No coolers/packs/baskets/containers. Visitors entering the event may be asked to have their carry-in items inspected. Items that are not permitted at enchanted cemetery pumpkin patch must be returned to the vehicle. Additional items may be prohibited at management discretion.
Responsibility / Restrictions
Visitors must exercise good judgment and act in a responsible manner while on the property. Visitors must obey all oral and written warnings and properly use all ride safety equipment provided. Visitors with certain body proportions involving height and/or weight may be denied the opportunity to ride attractions where safety restraints will not operate as designed. Please ask a team member before waiting in line if you have any questions.
Visitors are not permitted to enter any restricted area. Visitors entering restricted areas may be ejected from the event without refund. Personal items that are lost at the event should be reported to a team member and to lost & found. We will make every effort to retrieve lost articles after normal operating hours. We will hold items up to 30 days unless special arrangements are made.
We are a family-friendly environment, and for safety reasons, Enchanted Cemetery Pumpkin Patch strongly insists on proper attire worn at the event at all times, including shirts and appropriate footwear. Clothing or tattoos with offensive language or graphics are not permitted at any time. Clothing that displays profanity, pornography, graphic violence, support of drugs and drug use, gang symbols, promotion of discrimination against any group, is not permitted at the event. Admission may be denied if clothing or tattoos are deemed to be inappropriate by management and the visitor does not comply with all reasonable options. Shirts cannot be turned inside out as a solution.
Please note that entering the event, visitors grant Enchanted Cemetery Pumpkin Patch the right to film, video, record or photograph them on the property for any reason without payment or consideration. Commercial photography of any kind is not permitted without a written agreement. Please contact INFO@ENCHANTEDCEMETERY.COM for any filming and photography related questions in regards to promoting the event.